Insights

Most family businesses fail to survive past the third generation. Personal disputes, legal challenges, and other obstacles can tear family businesses – and sometimes entire families – apart. Fortunately, safeguards are available to help ensure a smooth transition between generations. The process of succession can be supported and facilitated before it even begins, with the help of a well-written family constitution.

Conversations in Business is a series of interviews and articles where I discuss best practices and insights with successful thought leaders in the commercial sector I recently had the pleasure of meeting with former Mead Johnson Nutrition CEO Steve Golsby to discuss some of the business insights he has accrued over a long and prosperous career. Steve’s career progression began in earnest during his time as a brand manager at Unilever. His work in the marketing department included two overseas assignments, and led to him taking the role of Country Manager. After 15 years with Unilever, he joined the American pharmaceutical company Bristol-Myers Squibb as the head of its consumer products portfolio for the Asia-Pacific region.

1Q 2019 has gone by and we are fast approaching the mid-year mark. Thus far, the Thai economy has demonstrated mixed results, with modest expectations for the months ahead. The World Bank has cut down Thailand’s growth projection from 3.9% to 3.8% amid an anticipated global slowdown. The Bank of Thailand appears to agree and trimmed its growth outlook from 4.1% to 3.8%. At the same time, the Bank cut down export growth estimates from 7% to 3%. The performance of the country’s largest banks has also left some room for improvement, as they posted declining net earnings in the first quarter of this year.

Imagine you are a senior executive of a successful charity which supports homeless people with accommodation and meals. Your charity’s shelters support hundreds of people in your own town and in towns across the world. The shelters are busier than ever, however you measure impact by how long it takes an individual to get back on their feet and into a stable job – it’s now less than four months compared to more than six months at this time last year. But your donations and funding are at an all-time low. Your leadership team have concerns that achieving your mission to help the homeless in future may be impossible. You also have concerns over how the charity can be run more efficiently and effectively if resources are stretched – and wonder how to kickstart those key projects you have planned for 2019.

Despite a decades-long conversation, progress towards gender parity has been slow. Grant Thornton research shows that, while the global percentage of women in senior management hit 29% in 2019, in 2018 it was 24% – an identical figure to 2016, 2014 and 2007. It takes more than good intentions to create change: the business case for diversity must be convincingly argued. That case is clear: a study of 1,000 companies in 12 countries by McKinsey & Company found that organisations in the top 25% for gender diversity among executive leadership were likely to outperform on profitability (by 21%) and value creation (by 27%).

Employee engagement is often confused with employee satisfaction, but there is a fundamental difference between the two ideas. A team member may be content with the easy rhythm of the status quo, but only an engaged employee will take the initiative to improve efficiency and performance wherever possible.

TFRS 16 largely retains the definition of a lease in TAS 17 but changes the guidance on how to apply it. This refinement was necessary, as the removal of ‘off-balance sheet’ operating leases created a greater need for distinguishing between a lease and a service contract.

January 2019 marked the one-year anniversary of the inception of the US - China trade war. What started with the US increasing import tariffs on Chinese solar panels and washing machines, later spiralled into retaliatory and counter-retaliatory tariff measures between the two countries. Throughout much of 2018, the global business community looked on with apprehension as the two largest economies escalated their trade dispute, which, at its peak, tallied 360 billion USD in combined tariffs. At the close of 2018, the world breathed a sigh of relief when the US and China called for a temporary truce and agreed to resume trade negotiations.

The Labor Protection Act (No.7) has been officially published in the Royal Gazette on 5 April 2019, and will be in effect on 5 May 2019. The essentials of the amendments are set out in this article.

On 26 March 2019, the Cabinet approved draft Royal Decrees revoking all tax benefits granted by the Thai Revenue Department (“TRD”) to the following Board of Investment (“BoI”) regimes: 1. Regional Operating Headquarter (ROH); 2. International Headquarter (IHQ); and 3. International Trading Center (“ITC”)

Too often considered to be a medium-to-low priority, corporate culture affects everything about an organisation – from the way its over-arching goals, to its internal behaviour, to the types of interactions it creates with its customers. Moreover, corporate culture issues are primarily leadership issues, because the way senior management thinks and acts will always affect the mindset at other levels of the organisation.

Today’s technology companies can learn something from Khevenhüller. They may not fear foreign conquerors, but they do face attack from malicious actors that are set on stealing their IP or the personal data they hold. They must identify the assets that are most important, consider the most likely lines of attack, and tailor a defensive strategy accordingly.

If the numbers don’t seem to add up, or the receipts aren’t where they are supposed to be, many clients will have a logical explanation ready. But how much should they be taken at their word? And how should auditors handle situations where client representatives insist that a particular inconsistency is nothing to worry about? A healthy sense of scepticism is an essential asset for every responsible auditor, allowing them to shield their work against all sorts of corporate maneuvering. This approach indeed preserves much of the value of an independent audit.

Market Mapping provides a thorough, intelligence-based overview of talent availability in your industry, including potential candidates who are not actively searching for new positions. The database is not limited to skill-based metrics, but rather also takes into account the personality types of relevant candidates, and how well they are likely to fit in with your own company’s culture.

In our Grant Thornton's global Women in Business campaign, Kamonwan Wipulakorn CEO of One Origin, a subsidiary of one of Thailand’s largest real estate developers Origin Property Pcl, explains Thailand’s progressive workplace culture.

A company may ‘feel’ more complete when it has its own accounting, admin, HR, and marketing departments – and indeed, many (mostly larger) businesses do well under this format. But for most SMEs, these sizable sections of the company add no value to the product or to the consumer experience. On the contrary: They divert time, effort and attention away from the activities that generate actual profit for the business. There is a reason, after all, why businesses keep going back to the old saying: ‘Do what you do best, and outsource the rest.’