Management Consulting

We improve productivity

Through the successful completion of over 70 process improvement projects we know that every company has business processes that can be improved. Today, the most popular way of doing this is through continuous process improvement, iteratively stripping out cost and waste as each process is reviewed. This leads directly to one or more of the following benefits:

• decreased costs
• faster and more effective new business launches
• increased staff productivity
• higher quality services and products.

Key to doing this successfully is to be able to capture process-related information quickly but efficiently, do high-quality but fast analysis on the data, and then ensure that the recommendations are practical so that they can be adopted by the organization with speed.

Typically processes in companies have evolved over time, adapting through years of organization changes. As time goes on, they become more and more entrenched. They are rarely annotated and, through various changes of personnel, they either become overly dependent on “experts”, or no one in the organization has a holistic view of the process any more. Many times, as long as the process works, it is allowed to carry on, continuing and even exacerbating the problem.

At Grant Thornton Management Consulting, two-thirds of our customers are repeat customers. That is because we take a different approach from traditional consultants at improving processes:

• We are tactical consultants, working from the ground-up getting a deep and thorough understanding of the process.
• We take a holistic view, working with the whole team who interact with the process.
• Over the course of 70 successfully completed projects, we have developed unique and powerful software tools that enable us to do faster data-capture, deeper analysis and more practical recommendations than other approaches.
• We deliver the professionalism expected of one of the Worlds largest consulting organizations.